This module unit is intended to equip the trainee with knowledge, skills, and attitudes to enable him/her, process information and communicate effectively at the workplace.
General Learning Outcomes.
By the end of this module unit, the trainee should be able to:
- appreciate the importance of communication in the workplace
- develop the necessary skills for effective communication
- appreciate the use of different modes and forms of communication
- identify the role of Information Technology Communication in communication
- develop the necessary writing skills for various documents.
- apply communication ethics at the workplace
- cope with emerging issues and trends in communication skills
- Teacher: Mercy Muthoni