This module unit is intended to equip the trainee with knowledge skills, skills and attitudes to enable him/her process information and communicate effectively with different stakeholders to a business.
At the end of this module the trainee should be able to:
- Appreciate the importance of communication at the work place
- Develop necessary skills for effective communication
- Appreciate the use of different modes and forms of communication
- Appreciate the role of Information Communication Technology(ICT)in communication
- Develop the necessary writing skills for various documents
- Appreciate official etiquette,protocol, and diplomacy at the work place
- Appreciate the emerging trends and issues and their impacts on communication
- Teacher: Alice Kangor