This course is module unit is intended to equip you with knowledge, skills and attitudes that will enable you process information and communicate effectively at the workplace.

The objectives are

  • Recognize the importance of communication in the work place
  • Develop necessary skills foe effective communication
  • Use different modes and forms of communication
  • Develop the necessary writing skills for various documents
  • Apply official etiquette, protocol and diplomacy at the work place
  • Cope with emerging issues and trends in communication